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Optimum Hosting

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Support


Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A context menu will show up. It comprises elaborate information about all the actions that you can carry out on that particular page. Each context menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich variety of educational videos demonstrating how to use our Control Panel. They're shot for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can swiftly get to know our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you need, take a peek at our extensive FAQ database, which comprises questions asked by actual users and offers real solutions. We periodically update our FAQ section with new articles in an attempt to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can get in touch with our fantastic team of tech support engineers available 24/7 and eager to assist you with any problem. Each trouble ticket you open will be responded to in less than one hour (the average trouble ticket response time is just twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 97258

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com